Refund policy

Digital Products

All products sold by Selk Wear are digital and delivered instantly via download link or email.
Due to the nature of digital content, all sales are final once the product has been delivered or accessed. Digital products cannot be returned, exchanged, or refunded after delivery.

By completing your purchase, you acknowledge and agree that you are buying a digital item and waive your right to a refund once access is granted.

Eligibility for Refunds

Refunds may only be considered in the following exceptional cases:

  • Technical issues that prevent you from accessing or downloading your purchase.

  • Delivery failure (you did not receive your product via email and our system confirms non-delivery).

  • Supplier Unavailability

    • The supplier has permanently removed the product,

    • The supplier no longer sells the product,

    • The listing has been deleted,

    • Or the product is confirmed to be no longer available through the supplier.

    We must verify this directly before issuing any refund.

In these cases, we may issue a replacement or assist with access after verifying the issue.

Refunds will not be issued for:

  • Buyer’s remorse or change of mind.

  • Claims of dissatisfaction after product delivery.

  • Failure to read product descriptions before purchasing.